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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Fernanda Martinez

November 2, 2024

5  out of  5
rating by Fernanda Martinez
"If you guys are looking for a car insurance this is the place to be!!! And you guys need to go to someone specific. That specific person is Michelle…she is the best! She helped me with getting my car insurance!! Even though i had a million of questions, she was so patient with me and answered everything! We all know insurances now a days are very expensive but she helped me get something that met my expectations!! She made me so many quotes and not once did she complain or was rude. She was sweet, kind, and awesome. I suggest you get insurance with state farm and get your quotes with Michelle. If you are her manager or supervisor please give her a raise!! 🙂"
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Luis Montes

October 18, 2024

5  out of  5
rating by Luis Montes
"Best service in town!!!! Best costumer service!!! The ladies are really nice and helpful!!! I’ll give them a 10 star is possible. I highly recommend this office for all of your insurance needs!!!!"
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Sandra

September 10, 2024

5  out of  5
rating by Sandra
"I would like give a shout out to Michelle & Maria who help me with my policy!!! They were able to help me save money. They were both very helpful and professional. I was so happy to be able to have such great customer service.. Thank you both!! ❤️"
We responded:
"Good afternoon Sandra, Thank you for the 5 Star review! I'm glad both Michelle and Maria were able to help you with your auto insurance policies! Thank you for being a valued customer and choosing my agency for your insurance needs!"
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jesus barajas

September 6, 2024

5  out of  5
rating by jesus barajas
"Thank you so much too Michelle Aragon my experience is really really good. I am very happy with the service for days I looking for insurance a lot. The insurance is so expensive. not good coverage. I am Michelle take the time to explain me what is my best option? I am very very happy. Thank you so much Michelle."
We responded:
"Good afternoon Jesus, Thank you for the 5 Star review! I'm glad Michelle was able to help you with your auto insurance policies! Thank you for being a valued customer and choosing my agency for your insurance needs!"
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Hugo Lopez

August 8, 2024

5  out of  5
rating by Hugo Lopez
"Maria Chavez and my agent Jose Ramos always help me with my insurance and make it so easy and fast! They are the best! I highly recommend them!"
We responded:
"Hi Hugo, thank you for the 5-star review! I’m glad Maria was able to help you with all of your insurance needs! Thank you for being a loyal customer to my agency and State Farm!"
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Anita Rivera

August 7, 2024

5  out of  5
rating by Anita Rivera
"I would like to think Caroline for the wonderful help that she gave me. She made my day. She has a beautiful voice and I hope to meet her one day."
We responded:
"Hi Anita, Thank you for taking the time and giving us a 5-star review. We are grateful for your business and I'm glad that Carolina was able to provide you with excellent service. "
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Peggy Starks

August 7, 2024

5  out of  5
rating by Peggy Starks
"Carolina has Great Customer Service and was very helpful"
We responded:
"Hi Peggy, Thank you for the 5-Star review! We value your business and I am glad that Carolina was able to help you with your insurance needs! Thank you for choosing my office for your insurance needs!"
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Tinoch 223

August 7, 2024

5  out of  5
rating by Tinoch 223
"The associate Maria was super helpful and proffesional. She handled my claim within minutes and the next day my windshield was fixed."
We responded:
"Good afternoon, Thank you so much for your 5 Star review! Maria is an excellent team member and I'm glad that you are happy with her service and that she helped you resolve your claim in a timely manner!"
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Elvira Ceja

August 6, 2024

1  out of  5
rating by Elvira Ceja
"Good afternoon, I do not recommend this insurance company to specifically clarify Maria the agent in the office had a horrible, horrendous, unexplained, unacceptable experience with my mom, as a son of a mother I would never ever accept this type of disrespect aimed at my mother. I do hope Jose Ramos selects the correct, qualified customer service team for a near future. We are making a complaint with State Farm and a change of agent. I hope no one experiences this type mistreatment as a customer of states farm Ps. She made the wrong transactions twice with the incorrect bill."
We responded:
"Good afternoon Crescensio, I'm sorry that you feel this way about Maria! My team members are more than qualify to do their job and we strive to provide the best service possible. However, in your case it looks like you were upset because of the price increase. On August 2nd, 2024, Carolina spoke to you and your mother, Elvira, and she explained the reasons for the price increase and went over options to help you lower the cost of insurance. You were going to discuss with your mother the options and get back to us. At the time you called in yesterday, Maria answered, and your mother said, "she was calling to make the payment". At no time did you or your mother informed Maria that you wanted to proceed with the policy changes that were discussed with Carolina and that you wanted to pay for the 6-month premium. Since your account is on a monthly billing, Maria proceeded with taking the payment and informed your mother of total amount due for the past due amount for the month of July. Elvira, then told Maria you were going to be making the payment with a different card and Maria verified all financial information and the amount due before she finalized the payment. Once the payment was processed Maria sent over the reference number via text per your request. Therefore, I want to clarify that Maria never processed a duplicate payment! In fact, you called corporate stating that you never authorized the payment, which in fact you did! I understand the frustration customers may have with inflation increases that are affecting the insurance industry nationwide; however, we do our best to help our customers navigate through these changes in a respectful manner. "
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Cassandra Verduzco

July 20, 2024

5  out of  5
rating by Cassandra Verduzco
"I would recommend that you visit Carolina S. Toyos to purchase car insurance or anything else you may need. She has a warm and welcoming personality. She will provide you with the information you need and explain it in the best way possible. I appreciate her very much."
We responded:
"Hi Cassandra, thank you for the 5-Star review I am glad Carolina was able to provide you with excellent service. Welcome to the State Farm Family! "
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Esha Raj

July 2, 2024

5  out of  5
rating by Esha Raj
"Just here to share with people reading this wondering if you should reach out to this location for insurance services, DEFINITELY yes!! I have had so many cars over course of years and I have never had such trustworthy experience with anywhere else. Michelle was the first person to help me with my first ever insurance quote, so professional, so knowledgeable, so helpful with trying to keep your budget in consideration as well. Always given me best options available. 10 stars to this office!"
We responded:
"Hi Esha, thank you for the 5 Star Review! I am pleased to hear that you happy with our service! It's our priority to provide all of our customers with the best with the best service possible. Thank you again for choosing our agency for all of your insurance needs!"
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Michelle Fraser

June 22, 2024

5  out of  5
rating by Michelle Fraser
"Once again State Farm and Carolina came thru for me. I was having difficulties making my insurance payment and was avoiding calls. Those calls ended up being let us help you. They saved my policy from lapsing and did everything to save me from having to search for new insurance. Carolina was a god send. The rest of the girls in the office are also awesome. Great customer service. Give them a call for your insurance needs."
We responded:
"Hi Michelle, Thank you for the 5 Star review and choosing my office to help you with all of your insurance needs."
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22 HK

February 5, 2024

5  out of  5
rating by 22 HK
"Corlina give me good service nd good quote she is nice attending me nd I done the policy thanx corlina"
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Golden Hempire

January 30, 2024

5  out of  5
rating by Golden Hempire
"Carolina is very helpful!"
We responded:
"Thank you for the 5 Star review! I am glad that Carolina was able to provide you with excellent service!"
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Jesus Gomez

January 23, 2024

5  out of  5
rating by Jesus Gomez
"great service and team members"
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Yadira Navarro

January 18, 2024

5  out of  5
rating by Yadira Navarro
"Execellent services"
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Rafita “EL INCREIBLE” 81

December 16, 2023

5  out of  5
rating by Rafita “EL INCREIBLE” 81
"Great service, personal are very kind. 100% recommended. Personal muy amable buen servicio, recomendado."
We responded:
"Hi Rafita, thank you for the 5 Star review! We value your business and look forward in helping you with all of your insurance needs."
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Jose Fuentes

September 1, 2023

5  out of  5
rating by Jose Fuentes
"Great service"
We responded:
"Hi Jose, Thank you for the 5 Star review! I value your business and appreciate you choosing my office for all of your insurance needs!"
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Cristina Gallardo

August 21, 2023

5  out of  5
rating by Cristina Gallardo
"I had so many questions about different auto insurance coverages and costs and Carolina was so kind and patient to explain them to me multiple times before i finally made a decision on which one worked best for me. I’m so glad i was able to talk to her about everything and i loved the way she explained things so thoroughly! Really helpful!"
We responded:
"Hi Cristina, thank you for the 5 Star review! I am glad Carolina was able to provide you with exceptional service. "
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Trinidad Lopez

August 21, 2023

5  out of  5
rating by Trinidad Lopez
"They are very helpful when getting started and afterwards I found their prices are reasonable..I didn't meet Mr. Ramos just his office people"
We responded:
"Hello Trinidad, thank you for the 5 Star review. I am glad my team was able to take care of you and provided you good service. I look forward in meeting you in person soon! "
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Paulina Velasco

July 26, 2023

5  out of  5
rating by Paulina Velasco
"Best agents and provided geeat service"
We responded:
"Hi Paulina, that you for the 5 Star review and for choosing my office for all of your insurance needs!"
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Israel R

July 20, 2023

5  out of  5
rating by Israel R
"I highly recommend thid agent and his staff"
We responded:
"Hi Israel, that you for the 5 Star review and for choosing my office for all of your insurance needs!"
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Javier

May 23, 2023

5  out of  5
rating by Javier
"Jeaneth Flores Reyes was exceptional! She was quick to answer my questions and followed through in helping us obtain the right insurance for our needs. Great people skills too!"
We responded:
"Hi Javier, Thank you for the 5 Star review! We value your business and we are glad that you are satisfied with Jeaneth's service. "
Profile photo of Jazmin Gonzalez

Jazmin Gonzalez

May 19, 2023

5  out of  5
rating by Jazmin Gonzalez
"I called State Farm today because my bank was requesting my insurance policy with certain information, since I forgot my mail letter from my bank, Carolina knew exactly what information my bank needed and took the extra step to call my bank ! Something I thought would be so difficult, she made it so easy !!! Thank you Carolina for taking care of my needs today and going above and beyond! I appreciate you ."
We responded:
"Hi Jazmin, Thank you for the 5 Star review! We appreciate your business and I am glad that Carolina was able to provide prompt service. "
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Jesus Salcedo

April 27, 2023

5  out of  5
rating by Jesus Salcedo
"Carolina is amazing! I'm very glad I walked into this office 5 years ago. She helped me with a full package deal. Very helpful and informative. 5 star hands down!!"
We responded:
"Hi Jesus, thank you for choosing my office for all of your insurance needs and the 5 Star review! I am glad Carolina had been able to provide great service to you!"